Đào Việt Anh

Career Objective

Gain more knowledge and experience in Business Analysis and Software Development lifecycle. Complete the internship successfully and grow into an official Business Analyst position.

Skills

Core Skills

• Figma, BPMN 2.0, Use Case Diagram, Activity Diagram, Flowchart, ERD, SRS
• Understanding of SDLC, Agile, Scrum
• Oracle, MySQL, SQL Server
• HTML5, CSS3, JavaScript, Bootstrap 5, Git, GitHub
• OOP, MVC, Laravel
• English B1

Soft Skills

• Teamwork & Communication
• Problem Solving
• Responsible and Adaptable
• Fast Learning & Attention to Detail

Education

Banking Academy (2022 - 2026)
Major: Information Technology | GPA: 3.4 / 4.0

Projects

Role:Business Analyst (08/2025 - 09/2025)

Online Medical Appointment Booking System (08/2025 - 09/2025)

Description:An online system that allows patients to view doctor profiles, select available time slots, make appointments, and receive booking confirmations.

Responsibilities:

• Collected and analyzed requirements from patients, doctors, and receptionists.
• Designed Use Case Diagrams, User Flows, and wireframes for booking process.
• Created SRS document and collaborated with dev team for feature alignment.

Tools:Figma, Draw.io, Bizagi, Excel, Google Docs.

Outcome:Delivered full documentation and models for prototype development.

Certificates

Business Analysis Training Course – 2024